How Kafoo's automatic tiers work
Tiers are one of those loyalty features that sound simple until someone has to actually maintain them. Kafoo's version is built to need no maintenance at all.
Computed from balance, not managed by hand
Customer tiers are computed automatically from a customer's balance. There's no list to review, no monthly upgrade run, and no spreadsheet tracking who crossed a threshold — the moment a balance qualifies, the tier reflects it.
Why that matters for a growing customer base
Manually-managed tiers scale badly — the process that worked for 200 customers breaks down at 20,000. Automatic tiers behave identically at either size, which matters most for the multi-branch businesses that tend to hit that growth curve first.
Tiers sit on the same verified foundation as everything else
Because tiers are computed from a balance that only moves when a receipt has actually been verified, a tier reflects real, checked purchase activity — not self-reported visits or unverifiable claims.